Privacy Statement (v1.0 — 15 Jun 2025)

Voltrac S.L., C/ Villa de Madrid 26B, 46988 Paterna (Valencia), NIF B16388720, is the data controller. You can reach us at privacy@voltrac.eu.

What we collect

• Details you enter: name, e-mail, phone, billing and shipping address, VAT/NIF, payment-method token (the raw card data stays with our processor, Square).
• Order, support and demo records.

Why we use it

To create and manage your preorder or sale, send development or marketing updates (you can opt-out anytime), prevent fraud, meet tax and regulatory duties and improve our site.

Who sees it

• Payment processing: Square Europe Ltd.
• Website inquiries: Google Cloud, hosted in EU data centres.
• Email: Google Workspace.
• Couriers, accountants or public authorities if the law requires it.

How long

Business records are kept for the legal minimum (normally 6 years after the last transaction) and then deleted or anonymised. Marketing e-mails stop as soon as you unsubscribe.

Security

Data is encrypted in transit (TLS) and at rest; access is limited to staff who need it for their job and protected by MFA.

Your rights

Under GDPR you may ask to access, correct, delete, restrict or port your personal data, or object to its use. E-mail privacy@voltrac.eu and we will respond within 30 days. You can lodge a complaint with the Spanish Data Protection Authority (AEPD).

Agreement and changes

By using this site or placing a preorder you agree to this policy. We will announce any material changes by e-mail and on this page.